High-level Business Support

We offer high-level admin and marketing support for ambitious service providers from as little as 10 hours a month.

Welcome to Collab Teams. We are a high-level virtual executive assistant agency dedicated to empowering service providers, coaches, and creatives to reclaim their time, reignite their passions, and achieve unparalleled success.

Whether you're thinking about getting your very first team member for your business or you already have an established team and need additional assistance, we're here to help.

Our mission is simple: to be your reliable partner, freeing you from those daily administrative and marketing tasks so you can focus on what is truly needed to take your business to the next level.

We are here to help you think differently about the way you operate, grow and hire in your business…

WHAT WE DO

Administration assistant services Australia

The Collab Teams Difference

At Collab Teams, we take Virtual Assistance to a whole new level, and we proudly call our team members "Business Collaborators." Why? Because they don't just fit the typical Virtual Assistant mould – their role and position combine the skills of an Executive Assistant and Marketing Assistant.

With a wealth of previous experience and valuable skills, our Business Collaborators are uniquely equipped to take a proactive approach in supporting your business. They don't just complete tasks; they consistently search for opportunities to improve the backend of your operations. Efficiency is their middle name, and they are always on the lookout for ways to optimize processes, document best practices for the future, and seek out strategies for better results.

What sets our collaborators apart even further is that they are all based in Australia. Our Business Collaborators are an in-house team, thoroughly trained in essential areas such as social media management, email marketing, customer service, and much more.

Learn more

Natalie Lucas, Natalie Lucas Makeup

“
I cannot find enough words to express how incredible Petra is at her job. Her level of expertise, dedication, and professionalism is simply unmatched. As a customer, I feel incredibly safe and confident knowing that Petra is in my corner.
Petra is not just an ordinary professional; she is an absolute weapon at what she does. Her knowledge and understanding of her field are unparalleled. Whenever I have sought her assistance, she has consistently delivered exceptional service, going above and beyond to meet my needs.
What sets Petra apart is her trustworthiness and reliability. I have complete faith in her abilities. She understands exactly how to deal with customers in the most professional and courteous manner, ensuring that their needs are met effectively.
Whether it's providing insightful advice, resolving complex issues, or assisting through challenging situations, Petra handles everything with utmost competence and grace.
Having Petra in my corner has been a game-changer for me. Her consistent excellence and dedication to her work have made my experiences with her truly exceptional. She has set the bar high for customer service, and I am grateful to have had the opportunity to interact with such a remarkable professional.
If you are looking for someone who is trustworthy, reliable, and deeply knowledgeable in their field, Petra is the person you need. I wholeheartedly recommend Collab teams without hesitation. Thank you, Petra, for your outstanding work and for being an invaluable asset.
”
Monique Harding, The Relatable Therapist

“
Collab Teams are hands down THE best VA agency. I have worked with Petra and her team of Collaborators for nearly two years. I had a number of VA's prior to engaging them and couldn't be happier. As a time poor business owner running two multi six figure businesses, I can struggle with delegation and communicating tasks thoroughly. My Collaborator Georgie had so much initiative that she would find things to do to support me - sometimes things I didn't even know I needed! I wouldn't have grown my businesses to the scale that I have today without their help.
”
Dahna Borg, Bright Red Marketing

“
Have been working with Petra and my collaborator for a few months now and have been so impressed with the service. Petra goes above and beyond to make sure you've got the right fit and getting what you need. And more importantly, I'm more organised and more is getting done than I'd ever hoped. Having the admin side taken care of has taken so much stress away and I'm excited to see the business growth as this continues.
”

Our team

Blonde haired woman in a black jacket leaning againest the wall smailing

Petra Coulson

OWNER & DIRECTOR

Before venturing into entrepreneurship, I held the role of general manager at a multi-seven figure business with 100 team members on the Gold Coast, Australia. My focus was on refining processes, motivating the team, and mastering the art of effective delegation to foster business growth. Five years ago, after welcoming my son into the world, I took a leap and founded my own event planning agency. Let me tell you, building a business from scratch without investors while trying to balance personal life and family commitments was no easy feat.

Initially, I thought pushing myself harder would be enough, but soon realised that trying to do everything alone wasn't sustainable. I needed a different approach; I needed support. So, I revisited my leadership knowledge and made my first hire. And believe me, it made all the difference! Months later, my event clients and fellow entrepreneurs sought my advice on hiring and wondered if my team could assist them with admin and marketing tasks. They wanted to avoid the hassle of recruitment and the legal responsibilities that came with employing full-time staff. Moreover, they couldn't spare 25+ hours to dedicate to a new team member.

When COVID struck in 2020, my event business faced challenging times. After much contemplation, I decided to pivot and, alongside a close friend, founded Collab Teams—an endeavor that brought my journey full circle. Now, I have the privilege of helping service providers streamline their processes and master delegation, allowing them to step back into their CEO roles and nurture the business of their dreams.

From my own experience, I know the struggles you face, and I'm here to guide you toward a better way of running your business—one that prioritises growth, efficiency, and personal fulfillment. Let Collab Teams be your partner on this rewarding journey to success.

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