We support our clients with a wide variety of admin and marketing tasks such as social media, email marketing, blog writing, podcast management, systems and processes, online courses, event planning, customer service and much more. If it can be done online, we can probably do it. Download our price guide to see a full list of tasks we can support you with.

At Collab Teams, we take Virtual Assistance to a whole new level and proudly call our team members "Business Collaborators." Why? Because they don't just fit the typical Virtual Assistant mould – their role and position description lie somewhere between a Virtual Executive Assistant and a Marketing Assistant.

With a wealth of previous experience and valuable skills, our Business Collaborators are uniquely equipped to take a proactive approach to supporting your business. They don't just complete tasks; they consistently search for opportunities to improve the backend of your operations. Efficiency is their middle name, and they are always on the lookout for ways to optimize processes, document best practices for the future, and seek out strategies for better results.

At this stage we don't offer OBM or Operations Manager services. While we're passionate about supporting your business growth, managing team members, business strategy and recruitment falls outside our Collaborators scope.

In addition, we want to clarify that we're not a trained sales team. Sales calls and cold calling are not services we provide. We're focused on other areas where we can bring the most value to your business.

When it comes to paid ads strategy or high-level marketing strategy our team members aren't specifically trained in these fields. However, if you're willing to invest your time and resources, you can train your dedicated Collaborator to set up and manage your ads with your guidance and supervision.

Now, let's talk about receptionist services. Unfortunately, incoming call support and instant customer service support are not part of our offerings. We can help with online customer support and will get back to enquiries within 24 hours during office hours.

We understand the importance of confidentiality and data security. Our team follows strict protocols to ensure the safety of your sensitive information. We can discuss our security measures in more detail during your discovery call.

Our pricing vary from $60-80 + GST per hour depending on the service plan. For specific pricing details please download our pricing pack.

These are two of our greatest strengths! Throughout our partnership, we'll establish clear and open communication channels based on your preferences. Whether it's through email, phone calls, or project management tools, we'll ensure seamless collaboration, and adjust it if things don’t feel right.

Yes, we can discuss project-based arrangements tailored to your specific needs. During your discovery call, we'll explore the best approach for your business and discuss the options available.

Most businesses can benefit from having a collaborator on board — even freelance businesses and small family-run businesses. Many of our clients were unsure if they’re ready because they’re small, but once we get started, they realise how magical it is having an extra pair of hands in their team.

We've developed and refined a proven onboarding process to ensure a smooth transition and will ask you for all the bits and pieces we need to succeed (scroll up to see how it works).

As with any team member ongoing support and communication is required.

However, our goal is to provide you with hassle-free support, minimising the need for extensive supervision. Our collaborators are trained professionals who can handle tasks independently.

We are so confident in the value our Collaborator brings that we offer a risk-free 14-day trial period. Experience the quality and effectiveness of our services firsthand without any commitment. If you're not satisfied within the first 14 days, you'll receive a full refund.

Alternatively, If you feel that we have matched you with the wrong collaborator please let us know as soon as possible and we will match you with someone more suitable.